When establishing initial contact with a client, who should you develop a relationship with early on?

Developing a relationship with stakeholders early on is crucial because they typically encompass a wide range of individuals invested in the success of the project. Stakeholders can include clients, end-users, project sponsors, and other influential parties who have a say in the decision-making process. By engaging with them from the beginning, you can better understand their needs, expectations, and concerns, which is essential for ensuring that the final solutions align with their goals.

Establishing rapport with stakeholders helps in building trust and facilitates open communication throughout the project lifecycle. This approach allows for timely feedback and can minimize misunderstandings, ultimately contributing to a smoother project execution.

While engaging with roles such as the chief operating officer, information technology manager, and purchasing manager can also be valuable, focusing on stakeholders ensures that you are addressing the broader interests and influences that can impact the project's outcome. This comprehensive understanding is vital for delivering a successful AV solution.