When creating an AV solution for a client, the first step should be:

The first step in creating an AV solution for a client is to gather application requirements. This foundational phase ensures that the solution you design will meet the specific needs and goals of the client. By understanding their requirements, including the intended use of the AV system, the user experience they desire, and any specific technical specifications or constraints, you set the direction for the entire project. This process involves consulting with stakeholders to ensure that the solution aligns with their expectations and operational context.

Gathering this information early on is crucial because it informs subsequent steps, such as evaluating existing infrastructure, considering proposed technologies, and developing budget estimates or quotes. Without this initial assessment, any assumption made about the client's needs could lead to misaligned solutions, resulting in increased costs, project delays, or unsatisfactory outcomes. Therefore, starting by gathering application requirements establishes a solid groundwork for all further project efforts.